EXCHANGE / RETURNS AVAILABLE AT B 4 BUBS


Return Reason

Return Period

Postage Responsibility falls to

Options Available

Change of mind

7 Days from the date when the order was received.

The Customer

Exchange

Wrong Size

7 Days from the date when the order was received.

The Customer

Exchange

Received the wrong item:


7 Days from the date of received

B 4 Bubs

Exchange 

Something is wrong with the garment


7 Days from the date of received

B 4 Bubs

Exchange or Refund

Other

If you have any other returns that do not fit into the categories above please contact us through your account, by email  so we can assist you appropriately.

 

Case by Case basis

Case by Case basis


REFUNDS

We take special care to ensure the high quality of our products so goods are inspected before packaging to ensure they are in excellent condition. Products are also packaged carefully to ensure a minimal chance of damage during transit. However, we know that occasionally faults will be overseen. We will gladly offer an exchange or a refund on a faulty item. All returns or exchanges in this case are subject to us receiving the item back within 7 days of you receiving the item.

 Any faults found to have been caused through neglect or intentional misuse, will instantly void this guarantee.

Please complete the Contact Us form (attached below) prior to returning your purchase to get return authority. Returning items without any notice in the suggested ways will not be accepted.

All sizes and measurements stated are approximate sizes and measurements and every effort is made to ensure accuracy. There may be a 1-2cm difference in our given measurements and in such cases the variance may not be considered as a defect or fault.

Please note any sale item/s, hair accessories and swimwear (due to hygiene reasons) are not exchangeable or refundable.

Exchanges

We want you to be happy each and every time you shop with us! While we cannot refund for wrong choice or change of mind, we will happily exchange within 7 days of receipt for a product of equal value.

All items must be returned in their original condition, unworn, unwashed with tags and packaging intact and accompanied by proof of purchase. We reserve the right to refuse if not returned in original condition.

Please note it will be the purchaser’s obligation to cover all additional postage costs so you will need to include the post satchel bag in your package.

Please complete the Contact Us form (attached below) with your name, contact details, invoice number and details of your preferred replacement choice (Item name, colour & size) prior to exchanging your purchase to get an exchange authority and to ensure you receive your preferred exchange choice. Returning items without any notice in the suggested ways will not be accepted.

We do strongly recommend that you use postage with a traceable method as we cannot be held responsible for damaged or lost return packages.

Please note any sale item/s hair accessories and swimwear (due to hygiene reasons) are not exchangeable or refundable.

 

 For all returns and exchanges please complete this Contact Form